How to make a claim

Claim on your Motor insurance

If you need to make a motor claim, please follow these steps:

  1. Take your vehicle to get an estimate for any work required. You must obtain one estimate if you visit one of our Approved Garages, two if you visit elsewhere.
    Our Approved Garages are listed below.
  2. Complete the claim form for your insurer:
    Markerstudy
  3. Submit your completed claim form along with a photocopy of your drivers licence. (Both sides of the plastic card and also the paper part). You can send this to Ross-Gower Group Ltd. by post or call in and we will copy it for you.

Approved Garages

Graham Brown Limited
Vale Castle Industrial Estate
Vale
Guernsey
GY3 5TX
Tel: 01481 240511
Bodyline Limited
La Planque Lane
Forest
Guernsey
GY8 0DR
Tel: 01481 263122
Trustford
Bodyshop
Longue Hougue
St Sampsons
Guernsey
GY2 4JN
Tel: 01481 247072
Martin Fernando
La Rue Des Pres Trading Estate
La Rue Grellier
Jersey
JE2 7QS
Tel: 01534 873910
Bel Royal Motors
Le Bel Royal
La Route De St. Aubin
Jersey
JE3 1LP
Tel: 01534 722556
Trustford
Rue Des Pres Trading Estate
St Savior
Jersey
JE2 7QS
Tel: 01534 636634
Autocrash Ltd.
2A Middle River Industrial Est.
Douglas
IM2 1AL
Tel: 01624 611400

Windscreen Claims

If your windscreen is damaged please notify us on 01481 722222. Our only approved windscreen repairers are below.

La Villette Garage
La Villette
St. Martin
Guernsey
GY4 6QD
Tel: 01481 237577
Falles Accident Repair Centre Ltd
Airport Road
St Brelade
Jersey
JE3 7QQ
Tel: 01534 495060
Manx AutoGlazing
Mobile Service
Tel: 01624 862464

Claim on your Home insurance

To make a claim on you household insurance you will need the following:

  • Your details including your policy number.
  • Details of any third parties involved.
  • An indication of the value of the claim, such as purchase price, replacement cost, repair costs, or the extent of the damage or injury.

Please download and complete the relevant claim form:

We also recommend you refer to your policy documents to check what's covered.